Cluster Group, M&E Executive
On-site · Madrid, Madrid, Spain
Job Summary
Cluster Group, M&E Executive responsible for handling enquiries and guiding them from enquiry to signed contract, maximizing conversion and sales opportunities, collaborating with colleagues to maximize client and guest satisfaction, and building skills within the meetings & events department at the Radisson Hotel Group Centre of Excellence in Madrid. The role requires proven meetings and events experience, a proactive sales mindset, strong relationship-building with existing clients, creativity to foster a proactive sales culture, and fluency in English and Spanish. The description emphasizes delivering high service standards, cross-selling opportunities, and ongoing personal and departmental development, with a focus on hospitality industry passion and a hands-on, proactive approach.
Required Qualifications
- Proven experience in meeting and events
- Fluent in English and Spanish
- Ability to adapt to changing service environments
- Creativity to produce a pro-active sales culture environment
- Pro-active with a hands-on approach
- Passion for the hospitality industry
- Ability to manage work ensuring that tasks assigned are delivered
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