Clubhouse Receptionist
On-siteShawnee, Kansas, United States
Job Summary
Welcome members and guests with genuine, professional hospitality, answering calls, connecting callers, and taking messages. Assist with schedules, Club information, and general requests while maintaining daily and event reservations. Handle To-Go orders, organize the front desk and lobby, and receive, sort, and distribute mail and packages. Provide administrative support including word processing, filing, and invoice sorting. Manage lobby traffic and ensure service areas are prepared. Work Tuesday through Friday from 8:30 a.m. to 4:00 p.m. in a sitting and standing environment requiring lifting up to 40 pounds.
Required Qualifications
- Excellent customer service skills and an open, courteous and friendly personality
- Excellent oral and written communication skills
- Must have working knowledge of using and programming multi-line telephone equipment and reservation systems
- Must be able to type and efficiently (at least 50 wpm), use word processing, spreadsheet and e-mail programs
- Must be able to efficiently handle multiple tasks concurrently while meeting deadlines, prioritizing tasks and providing excellent member service
- High School diploma or GED or higher
- Must be eligible to work in the United States
- Ability to reach, bend, stoop, and lift up to 40 pounds
Desired Qualifications
- Experience with multi-line telephone systems and reservation systems
- Proficiency with word processing, spreadsheets, and email
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