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Club Membership Operations Coordinator

On-site · Melbourne, Victoria, Australia

Type
Contract
Level
Mid Level
Education
Not Specified
Company size
Unknown

Job Summary

Operational role delivering accurate, timely membership operations across a defined group of AFL Clubs. You will support fulfilment, member entitlements, access and payment plan administration, set up and maintenance of membership systems, data updates, and process discipline to ensure high-quality, compliant delivery during peak periods. The role emphasizes data integrity, reporting, and continuous improvement, with collaboration across teams and clear guidance from senior members in a fast-paced, high-volume environment.

Required Qualifications

  • Attention to detail
  • Experience following structured processes
  • Strong analytical capability with databases or CRM platforms
  • Ability to manage competing priorities and meet deadlines
  • Effective communication and stakeholder relationship-building
  • Experience providing operational, membership, ticketing, customer service or administrative support
  • Willingness to learn and develop expertise in membership operations and systems
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AFL

Club Membership Operations Coordinator

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