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Planet FitnessPosted 1 month ago

CLUB - Member Services Rep

On-siteMemphis, Tennessee, United States

Full TimeLarge

Job Summary

Check in members at the welcome desk, greet and farewell guests, and assist with fun, energetic tours and enrollment. Introduce new and existing members to Black Card amenities and encourage participation in fitness classes. Ensure the club remains super clean and support the team in delivering a judgment-free environment where members feel like family. Your schedule varies and may include weekends and holidays.

Required Qualifications

  • Birthdate that confirms you are a minimum of 18 years of age
  • High School diploma or GED equivalent
  • Must be able to occasionally lift, push, or pull at least 50 lbs
  • Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch
  • Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays

Desired Qualifications

  • You must be self-motivated
  • You should think like an entrepreneur, constantly innovating and driving positive change
  • Most importantly, you deliver consistently and over the top results
  • Look no further if you like to have fun, positively impact people, and grow your leadership skills
  • You will make them feel like family in a clean, judgment-free environment
  • You will create raving fans by delivering +1% customer service, continually engaging and encouraging our members to succeed on their fitness journey
  • You will ensure our club is super clean because our members value this and we're known for that too
  • Finding new and current members to join the fitness trainer in fitness classes
  • You'll impress new and existing members when you introduce them to our Black Card amenities
  • You will help the entire team at the welcome desk checking in our members while providing greetings and farewells to them
  • Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities
  • Be a leader!
  • Be passionate – love what you do!
  • Have fun and invite members to do the same!
  • Passion for helping others
  • On-time dependability because you know people are counting on you

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