Club Manager

Oversee gym operations to ensure an exceptional member experience and financial success by recruiting, hiring, training, and developing a staff consisting of Assistant Managers, Member Service Representatives, Trainers, and Custodians. Schedule shifts to ensure full coverage, lead by example through coaching, and resolve employee issues or disciplinary matters. Manage front desk activities including answering phones, checking members in, handling new sign-ups, conducting tours, and facilitating member requests. Ensure prompt opening and closing of the facility, oversee cleanliness and maintenance including daily cleaning and equipment repairs, and authorize expenditures and refunds. Prepare HR forms for payroll, track statistics, and provide backup support for absent employees.