Club Manager

Oversee gym operations to ensure an exceptional member experience and financial success by recruiting, hiring, training, and developing staff including Assistant Managers, Member Service Representatives, Trainers, and Custodians. Schedule shifts to ensure full coverage, lead by example through coaching, and resolve employee issues or disciplinary matters. Manage front desk activities such as answering phones, checking members in, processing new sign-ups, and taking tours. Ensure prompt opening and closing, oversee facility cleanliness and maintenance, and determine equipment repairs. Authorize expenditures, make daily bank deposits, and prepare HR forms for Corporate Payroll. Track statistics and reports while managing marketing promotions. Maintain a welcoming atmosphere for all members and guests, ensuring staff adherence to customer service guidelines.