Club Manager
On-siteAnkenytown, Ohio, United States
Job Summary
Oversee gym operations to ensure positive member experience and financial success by recruiting, hiring, training, and supervising team members. Manage front desk tasks including greeting members, conducting tours, and resolving service issues while ensuring prompt opening and closing. Provide coaching and counseling to staff and team members to achieve company standards and maintain a positive club image. Track inventory, order supplies, and complete onboarding in Paycom for new hires. Ensure all team members adhere to company policies and stay updated on marketing promotions. Maintain open communication with staff and departments to increase productivity.
Required Qualifications
- At least 1 year of equivalent managerial experience
- Strong customer service skills
- Strong communication, organizational and leadership skills
- Basic computer proficiency
- Honesty and good work ethic
- Must be able to lift to 50 lbs. less than 30% of the time
- Standing and walking at least 75% of the shift
- Talking in person or on the phone at least 75% of the shift
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