Club Manager

Recruit, hire, train, and develop a high-performing staff of Assistant Managers, Member Service Representatives, Trainers, and Custodians while leading by example to maintain consistent accountability. Manage all front desk activities including answering phones, checking members in, handling new sign-ups, taking tours, and facilitating member requests. Oversee gym operations by ensuring prompt opening and closing, maintaining facility cleanliness, and determining equipment repairs. Handle administrative duties such as processing payroll, resolving employee issues, managing disciplinary actions, authorizing expenditures, making daily bank deposits, and preparing HR forms. Track statistics and reports weekly, monthly, and annually while ensuring staff adherence to customer service guidelines and PF values.