Club Manager

Oversee gym operations to ensure an exceptional member experience and financial success by recruiting, hiring, training, and developing staff including Assistant Managers, Member Service Representatives, Trainers, and Custodians. Manage daily front desk activities such as answering phones, checking members in, handling new sign-ups, and taking prospective member tours. Schedule shifts, process payroll, resolve employee issues, and handle disciplinary actions. Ensure prompt opening and closing of the facility, oversee cleanliness and maintenance including daily cleaning duties, and determine equipment repairs. Manage marketing efforts, authorize expenditures, make daily bank deposits, and track statistics and reports. Maintain a welcoming atmosphere while ensuring staff adherence to customer service guidelines and company values.