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Planet FitnessPosted 1 month ago

Club Manager

On-siteApple Valley, Minnesota, United States

Full TimeLarge

Job Summary

Oversee gym operations to ensure positive member experience and financial success by recruiting, hiring, training, and supervising team members. Manage front desk tasks including greeting members, conducting tours, and resolving service issues while ensuring prompt opening and closing. Provide coaching to staff on company standards, marketing promotions, and policies, and handle supply ordering and inventory tracking. Maintain a positive club image and support both team members and customers through active listening and problem-solving. Ensure all staff adhere to procedures and are aware of current promotions.

Required Qualifications

  • At least 1 year of equivalent managerial experience
  • Strong customer service skills
  • Strong communication, organizational and leadership skills
  • Basic computer proficiency
  • Honesty and good work ethic
  • Must be able to lift to 50 lbs. less than 30% of the time
  • Standing and walking at least 75% of the shift
  • Talking in person or on the phone at least 75% of the shift

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