Club Manager
On-siteEnnis, Texas, United States or Ennis, Munster, Ireland
Job Summary
Oversee club operations, guaranteeing an exceptional member experience and ensuring financial stability while managing teammates to maintain a high-energy environment. Grow, develop, and build a winning team by utilizing best practices in hiring, training, coaching, and performance management, while utilizing Planet Fitness University to enhance team capability. Lead by example to inspire teammates to deliver +1% service, develop a plan to drive EFT and membership growth through maximizing KPIs, and provide timely responses to member service submissions in Listen 360. Ensure proper opening and closing procedures, maintain operational and cleanliness standards, and create an effective schedule to meet targeted labor hours. Be accountable for your team's knowledge of critical information and ensure all teammates participate in Respectful Workplace Training and AED/CPR Certification within 60 days of hire.
Required Qualifications
- Must be a minimum of 18 years of age
- High School Diploma/GED equivalent
- Excellent Customer Service skills with a high degree of member care
- Previous experience leading teams in the retail or fitness environment
- Self-starter, motivated and enthusiastic about creating the best experience for members
- Well organized, reliable, detail oriented, and able to work without direct supervision in a team environment
- Must be able to occasionally lift, push, or pull at least 50 lbs
- Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.