CLUB Customer Service Outfitter Full Time
On-siteSun Prairie, Wisconsin, United States
Job Summary
Greet customers and present them with opportunities to become Bass Pro Shops & Cabela's CLUB Members or provide exclusive experiences to current members. Execute account servicing, sales, and regulatory compliance programs while demonstrating products and remaining knowledgeable of advertised promotions. Process payments, answer account questions, and manage applications to deliver a full member experience. Maintain accurate CLUB inventory, keep the booth organized, and provide daily feedback reports. Offer peer coaching and support as a CLUB advocate while meeting metric goals for self and store. Perform general store service based on business needs and demonstrate adaptability to new processes.
Required Qualifications
- High school diploma or equivalent experience
- 0 to 2 Years of Experience
- Excellent organization skills
- Attention to details
- Experience in a customer service environment
- Excellent verbal and written communication skills
- Adaptability to new processes and procedures
- Excellent self-motivation and initiative while unsupervised
- Hear well enough to constantly communicate with others to exchange information
- Constantly repeat motions that may include the wrists, hands and/or fingers
- Constantly assess the accuracy, neatness and thoroughness of work assigned
- Light work that includes lifting and moving objects up to 20 pounds constantly
- Occasionally ascend or descend ladders, stairs, step stools, etc
- Occasionally work in noisy environments
- Performs tasks and duties under general supervision, using established procedures and innovation
- Chooses from limited alternatives to resolve problems
- Occasional independent judgment is required to complete work assignments
- Often makes recommendations to work procedures, policies, and practices
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