CLUB Customer Service Outfitter
On-siteBoise, Idaho, United States
Job Summary
CLUB Customer Service Outfitter at Bass Pro Shops & Cabela’s provides world class customer service, and presents customers with the benefits of becoming a CLUB Member. The role acts as product expert, executes CLUB account servicing and enrollment activities, delivers CLUB sales and customer experience, offers peer coaching and supports regulatory compliance. Responsibilities include demonstrating products, staying knowledgeable on advertised sales, helping meet store metrics, maintaining CLUB inventory and booth organization, processing payments and CLUB member applications, providing timely feedback and reports, and serving as a CLUB advocate across store areas. Key skills include customer service excellence, verbal and written communication, adaptability to new processes, organization, initiative, and the ability to work with minimal supervision.
Required Qualifications
- High school diploma or equivalent
- 0 to 2 years of experience
- Experience in a customer service environment
- Excellent verbal and written communication skills
- Stand and/or walk during shift to assist customers on the sales floor
- Ability to adapt to new processes and procedures
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