Cloud Platform Administrator Support

Provide Tier 2/3 diagnosis, analysis, and troubleshooting for complex network, client, and end-user connectivity issues escalated by Tier 1 or 2 staff. Install, configure, operate, manage, troubleshoot, repair, upgrade, inspect, and maintain virtual server systems in the DoD localized Cloud environment. Deploy Cloud Foundry instances and push applications into production while performing security patching, upgrades, and enhancements. Monitor virtual machines, application performance, and system logs for errors, then detect and resolve platform, operating system, and application software problems. Manage user accounts, document administration procedures and changes, and assist with certification and accreditation documentation. Update as-built configuration drawings and publish semi-annually. Support management, administration, and implementation of 609 ACOMS and 609 EACOMS cybersecurity programs to ensure confidentiality, availability, and integrity of Enterprise and AOC networks, systems, and information.