Cloud Operations Engineer (Paid Internship)

Cloud Operations Engineer (Paid Internship) to operate and manage cloud platforms, perform monitoring and patching, and support ITSM processes and incident management. Role involves proactive configuration changes via infrastructure-as-code or direct portal interaction, collaboration with Cloud Automation and Platform Engineering teams, and participation in release and Cloud Center of Excellence planning. Key responsibilities include operating and maintaining cloud platforms, monitoring systems for errors and capacity issues, detecting and escalating incidents, conducting patching, coordinating Major Incidents, updating documentation, and adhering to ITIL processes. Required skills include excellent English communication, customer-service orientation, problem solving, ITIL knowledge, and a foundation in system administration with familiarity in cloud providers (Azure/AWS/GCP). The role emphasizes being a strong team player, eager to learn through provided trainings and certifications, and joining an international, collaborative environment in Vilnius, Lithuania, with in-person work.