Cloud Operations Analyst II
$150,000–$200,000 year
HybridFarmington Hills, Michigan, United States
Job Summary
Develop, maintain, and optimize observability tools, dashboards, and alerts to monitor cloud and on-premises system health. Analyze metrics and logs to identify trends, prevent issues, and streamline server and batch operations. Collaborate with cross-functional teams to implement best practices, manage data center resources, and enforce security policies. Troubleshoot server-related incidents, coordinate batch process failures, and conduct root cause analysis to ensure minimal downtime. Manage on-call rotations for system incidents, provision cloud infrastructure, and maintain accurate data center inventory.
Required Qualifications
- Bachelor's degree in computer science, Information Technology, or a related field, or equivalent experience
- 3 years of experience working with monitoring and observability tools (e.g., Datadog, PagerDuty)
- Certified Datadog Fundamentals or equivalent experience
- Certified PagerDuty Administrator or equivalent experience
- 3 years of experience in cloud operations or server management roles
- Certified AWS SysOps Administrator or equivalent experience
- 3 years of progressive server administration experience (Windows, Linux)
- 3 years of experience in designing, implementing, and managing IT workload automation solutions to optimize scheduling, orchestration, and execution of enterprise workflows across on-prem and cloud environments
- Experience leveraging artificial intelligence to drive innovation and solve complex problems
- Demonstrated ability to utilize AI-driven solutions that optimize processes, enhance decision-making, or create transformative business outcomes
- 3 years working with cloud platforms (AWS, Azure, OCI)
- Certified AWS Cloud Practitioner or equivalent experience
- Strong experience with data center infrastructure and knowledge of best practices
- Proficiency in scripting and automation tools (Python, Bash, PowerShell)
- Strong understanding of networking and identity management in cloud environments
- Working knowledge of security best practices and compliance standards
- Working knowledge of agile methodologies
- Excellent troubleshooting, problem-solving, and communication skills
- Must be able to do a 3-day hybrid approach onsite in our Farmington Hills office
Desired Qualifications
- Experience leveraging artificial intelligence to drive innovation and solve complex problems
- Demonstrated ability to utilize AI-driven solutions that optimize processes, enhance decision-making, or create transformative business outcomes
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.