Cloud & Infrastructure Services Engineer
RemoteUnited States
Job Summary
Administer, configure, and support the firm's Microsoft ecosystem, including Active Directory, Microsoft 365, Azure, Intune, and Exchange. Design, deploy, and manage secure and scalable Microsoft Azure environments, virtual machines, networking, storage, and application services. Maintain hybrid infrastructure, develop Infrastructure as Code solutions using Terraform, and monitor performance using Azure Monitor and Log Analytics. Manage identity and access services, backup, disaster recovery, and business continuity solutions. Provide Tier 2/3 support for complex infrastructure issues, troubleshoot network infrastructure including SD-WAN and VPN services, and serve as the primary liaison with managed service providers. Partner with cybersecurity teams to strengthen infrastructure security and implement best practices. Create and maintain architecture documentation, operational procedures, and disaster recovery plans.
Required Qualifications
- Bachelor's degree in Information Technology, Information Systems, Computer Science, or a related field
- 5+ years of experience in systems administration, cloud engineering, or infrastructure engineering, including hands-on administration of Microsoft Azure, Microsoft 365, Intune, Exchange, and Active Directory environments
- Strong knowledge of Microsoft Azure services, including compute, storage, networking, identity, and security solutions
- Experience managing Windows Server and Linux environments across both cloud and on-premises infrastructure
- Proficiency with Infrastructure as Code (IaC) tools such as Terraform or ARM templates and experience with CI/CD pipelines, preferably Azure DevOps
- Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, VPNs, firewalls, load balancing, SD-WAN, and enterprise networking technologies
- Experience with scripting and automation using PowerShell, Azure CLI, Python, Bash, or similar tools
- Knowledge of backup, disaster recovery, high-availability architectures, and business continuity planning
- Strong analytical, troubleshooting, communication, and technical documentation skills
- Experience supporting enterprise networking infrastructure, including Ubiquiti or comparable networking platforms, and collaborating with managed service providers (MSPs) in a co-managed IT environment
Desired Qualifications
- Industry certifications are strongly preferred, including Azure Administrator Associate (AZ-104), Microsoft 365 Administrator Expert (MS-102), Identity and Access Administrator Associate (SC-300), Azure Solutions Architect Expert (AZ-305), Azure Network Engineer Associate (AZ-700), or equivalent credentials
- Experience working in a law firm or other professional services environment is preferred
- Familiarity with ITIL principles and experience using IT service management (ITSM) platforms or ticketing systems is preferred
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