Clinician Liaison
$70,000–$80,000 year
On-siteTarrytown, New York, United States or Yonkers, New York, United States
Job Summary
Drive referral volume from primary and specialty care physicians, hospital discharge planners, and other patient referral sources through meaningful interactions that center on shared patients. Spend 70% of time in the field visiting care sites to build relationships and serve as the face of LifeStance, while utilizing virtual and digital touches when in-person visits are not possible. Create high-impact call plans with referring providers to optimize care delivery and advance shared patient relationships. Serve as a knowledge expert in therapeutic services to equip providers with the help they need, and collaborate with local operations teams to coordinate meetings and educational sessions. Expand existing referral relationships by developing connections with senior leaders of practice groups. Operate with high integrity in compliance with company policies and laws. Use Salesforce daily to document visits, monitor call plan actualization, and manage the book of business.
Required Qualifications
- Bachelor's degree in business, marketing or related field
- 1-2 years of marketing, sales, and/or business development experience
- Excellent interpersonal and organizational skills
- Demonstrate the ability to facilitate dialogue with contacts that result in receiving the next the referral
- Proactive self-starter who is motivated to achieve goals and achieve metric-based targets
- Collaborating in an accountable team environment
- Comfort using data to prioritize efforts and drive improved performance
- Open to receiving constructive feedback to optimize call plan impact
- Use Salesforce daily to document visits according to LS expectations, monitor call plan actualization, and manage book of business
- Qualified candidates must be legally authorized to be employed in the United States
- Valid driver's license and acceptable driving record
- Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
- **will be in-market 70% of the time
- Seeking candidates located in metropolitan New York willing to travel throughout entire state
- The employee is regularly required to sit, stand, bend, talk and hear
- The employee is frequently required to walk
- The employee must be able to lift and/or move objects up to 25 pounds
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus
Desired Qualifications
- Serve as a knowledge expert in the therapeutic services offered by LifeStance and the patient types we serve so that referring providers are better equipped to connect patients with the help they need
- Collaborate with our local practice operations team to increase local touch points with existing referral partners by coordinating scheduled meetings with appropriate contacts
- Arrange educational meetings in coordination with LifeStance's clinical leadership teams to increase clinician to clinician interactions
- Utilize virtual and digital touches with new and existing referral sources when in person visits are not an option
- Attend local conferences and other marketing opportunities, as needed
- Expand the depth and breadth of existing referral relationships by developing relationships with senior leaders of primary and specialty care practice groups
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