Clinician Experience Specialist – Anesthesia
$51,293–$72,891 year
RemoteUnited States
Job Summary
Initiate onboarding for anesthesia clinicians by outlining site-specific orientation, guiding system access, and tracking credentialing progress in Salesforce. Collect availability and build monthly schedules in Qgenda, ensuring complete OR block coverage, call management, and adherence to supervision ratios. Verify payroll hours, reconcile stipends and differentials, and coordinate expense reimbursements before payroll close. Serve as the primary contact for assigned clinicians, resolving escalations, managing offboarding, and supporting reporting on operational metrics. Identify workflow improvements and collaborate with Medical Directors and hospital leadership to optimize scheduling logic and clinician experience.
Required Qualifications
- High school diploma or GED
- Associate or bachelor's degree in business, healthcare, or related field
- 3+ years of experience in customer service, clinician support, or scheduling within healthcare operations
- Strong organizational, communication, and problem-solving skills
- Ability to multitask in fast-paced, high-volume environments with strong attention to detail
- Two or more years' experience in customer service position
- Experience working in a professional or medical based office environment
- Anesthesia scheduling experience
Desired Qualifications
- Previous healthcare experience scheduling high-volume of staff or clinicians
- If you like wild growth and working with happy, enthusiastic over-achievers
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