Clinical Support Specialist

Provide excellent customer service to patients and providers while performing multiple administrative support functions including billing, tracking insurance requirements, and managing master scheduling for evaluations and appointments. Support clinicians by monitoring documentation, tracking scheduling needs, and handling prior authorizations. Execute administrative tasks such as confirmation calls, patient enrollment, and managing incoming and outgoing calls. Assist with clinical sessions by handling patient lifting, transfers, and equipment maintenance, while maintaining the cleanliness and organization of the clinical space.