CLINICAL SUPPORT CLERK
$43,368–$43,368 year
On-siteMagnolia Burlington County, New Jersey, United States
Job Summary
Greet consumers and visitors, answer calls, schedule appointments, and check individuals in for behavioral health services. Enter clinical and administrative data into electronic health records, verify insurance information, and assist with intake paperwork. Manage front desk operations by collecting fees, reconciling accounts, and retrieving medical charts. Protect confidential records by responding to authorized information requests in compliance with HIPAA and filing documents securely. Assist clinical staff with correspondence, triage messages, and take consumer vital signs. Monitor provider schedules to ensure timely service delivery and participate in quality-improvement activities.
Required Qualifications
- High school diploma, GED, or equivalent
- At least one year of experience performing clerical duties, administrative tasks, and work involving electronic health documents
- Ability to read, write, speak, understand, and communicate in English sufficiently to perform the responsibilities of the position
- Ability to use electronic, computer-based, and manual recording and information systems
- Ability to maintain the confidentiality and security of consumer, medical, and financial information
- Ability to successfully complete all mandatory training required for the position
- Ability to complete additional training as assigned
Desired Qualifications
- Previous experience working in a behavioral health setting
- Bilingual English and Spanish communication skills
- Experience using an Electronic Health Record
- Experience supporting front desk, medical records, billing, or clinical operations
- Familiarity with HIPAA confidentiality requirements
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