Clinical Supervisor for Peer Services
$65,000–$65,000 year
On-siteSt. Petersburg, Florida, United States or Largo, Florida, United States
Job Summary
Supervise SUD Peer Support staff and Case Managers across multiple hospital-based settings while developing standardized operating procedures. Collaborate with hospital personnel to support medication-assisted treatment initiation, withdrawal management, and overdose prevention, overseeing warm handoffs and discharge planning for patients with substance use disorders. Educate medical staff on evidence-based stabilization practices, facilitate interdisciplinary case conferences, and ensure compliance with federal regulations including 42 CFR Part 2 and HIPAA. Provide weekly reviews of program reporting, track referral follow-through, and maintain strict confidentiality across all documentation channels.
Required Qualifications
- Bachelor's degree in a directly related field
- Master's degree in counseling or a directly related field
- MCAP, CAP, or CAC certification from the Florida Certification Board
- Current CPR and First Aid Certification
- Valid driver's license
- Ability to pass a level II background check and drug screen
- Minimum 1 year of supervisory experience
- Ability to lift and carry 5 to 10 pounds
- Proficiency with Microsoft Windows-based computers
- Ability to document in an electronic health record system
- Ability to use Zoom and Teams virtual platforms
- Highly organized
- Familiarity with Data Collection and Analysis
- Ability to be physically present within hospital locations
- Ability to work with others cooperatively and cordially in a spirit of teamwork
- Ability to appear at work as scheduled
- Ability to accept direction from managers and supervisors
- Commitment to workplace of dignity and respect
- Compliance with all Equal Employment Opportunity rules and guidelines
- Understanding of the impact of stigma, trauma, and co-occurring disorders on patient engagement and treatment outcomes
- Navigate the complexities of hospital systems and clinicians while advocating for patient-centered, recovery-oriented care within an acute medical setting
- Demonstrate empathy, cultural competence, and adaptability in high-pressure clinical settings
- Maintain documentation and data collection, quality assurance, and performance measures
- Participate in stakeholder meetings and provide updates/communications about program operations, outputs, and collaborative decision-making
- Recognize the acute and often unstable medical, psychological, and social conditions of patients with substance use disorders in hospital environments
- Expertise in medication-assisted treatment (MAT), medications for opioid use disorder (MOUD), medications for alcohol use disorder (MAUD) including hospital-based buprenorphine/Suboxone protocols for induction and benefits of discharge prescriptions
- Understanding of withdrawal management strategies in hospital settings
- Familiarity with evidence-based practices for substance use disorder (SUD) stabilization and treatment
- Ability to educate and train medical personnel on SUD treatment approaches including harm reduction principles
- Provide routine individual and group clinical and operational supervision and guidance to SUD Peer Supports and Case Managers working in hospital environments
- Apply evidence-based practices to support effective patient engagement and care transitions
- Translate SUD treatment protocols and hospital policies into actionable workflows for frontline staff
- Facilitate interdisciplinary collaboration between Peer staff, Case Managers, and hospital personnel
- Ensure staff are equipped to navigate hospital systems and community-based recovery resources
- Promote a trauma-informed, culturally responsive approach to care delivery and supervision
- Conduct regular meetings with staff to discuss operations, review metrics, and provide training and supervision at multiple hospital sites
- Ensure compliance with federal and state regulations governing SUD treatment, including 42 CFR Part 2 and HIPAA
- Maintain strict confidentiality of patient information across all documentation and communication channels
- Monitor staff adherence to privacy laws and ethical standards in hospital and community-based settings
- Train and supervise staff on proper medical documentation practices within electronic health record (EHR) systems
- Track and correct recurring issues in staff documentation or adherence to workflows
- Provide weekly review of program reporting, such as reviewing outcome data, referral follow-through, EMR entries and communicate updates to the County
- Collaborate with compliance, grant liaison, and quality assurance teams to meet regulatory and auditing requirements
- Implement workflows that align with DCF and CARF standards for SUD care
- Ensure accurate and timely documentation of patient and provider interactions, referrals patient-outcomes, and clinical supervision
- Ability to move about treatment facility, both indoors and out
- Ability to work in hospital environments
- Exposure to possible verbal abuse and similar behavior
- Possible exposure to clients with communicable diseases
- Involves some outdoor activities
- In-home or community environments
- Adheres to company time and attendance standards
- Demonstrates knowledge of company policy and procedure
- Demonstrates knowledge of program operating procedures
- Performs other duties as assigned and maintains a safe work environment
- Preferred experience includes working alongside or supervising Peer Support Specialists
- Licensed or pursuing licensure preferred
Desired Qualifications
- Two years of direct client service experience in hospital setting and/or substance use treatment
- Two years of direct client service experience in hospital setting and/or substance abuse
- Minimum 1 year of supervisory experience
- Certified Addictions Professional CAP or Certified Addiction Counselor CAC preferred
- Master's degree in counseling or a directly related field with two years of direct client service experience in hospital setting and/or substance use treatment, licensed or pursuing licensure preferred
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