Clinical Specialist (Region: Eastern PA/NJ/NY)
$115,000–$120,000 year
On-siteNortheast, New York, United States
Job Summary
Drive clinical adoption and territory growth by serving as the primary strategic partner across assigned healthcare organizations in Eastern PA, NJ, and NY. Lead hospitals from pilots through full commercialization while managing extensive travel (50–80%) and weekend coverage to support clinical evaluations, product demonstrations, and implementation. Partner with clinical leaders, executives, and interdisciplinary teams to optimize workflows, resolve adoption barriers, and identify expansion opportunities within existing accounts. Utilize dashboards and analytics to monitor account performance, translate clinical outcomes into value discussions, and maintain ownership of key customer relationships throughout the lifecycle.
Required Qualifications
- Bachelor's degree in nursing, Allied Health, or related clinical field
- Critical care experience
- Required Industry experience 3+ years
- Must be flexible and willing to travel extensively based on business and customer needs
- Willingness to travel approximately 50–80%, including overnight travel and weekend coverage as needed for customer support, implementations, conferences, or business initiatives
Desired Qualifications
- Strongly preferred: experience in healthcare technology, medical device, clinical sales, customer success, or healthcare SaaS environments
- Startup experience strongly preferred
- Experience supporting healthcare sales cycles, product evaluations, or clinical conversion initiatives preferred
- Experience working with physicians, nursing leadership, value analysis committees, and executive stakeholders preferred
- Proven ability to build relationships and influence decision-making within hospital systems
- Strong organizational and territory management skills
- Comfortable working in highly autonomous and evolving environments
- Ability to manage competing priorities while traveling extensively
- Demonstrated ability to influence executive stakeholders and support sales growth initiatives
- Excellent presentation, communication, and relationship-building skills
- Strong analytical and problem-solving capabilities
- Highly organized, self-motivated, and adaptable in dynamic environments
- Ability to work independently while managing multiple priorities and customer relationships
- Clinical Expertise - Strong clinical foundation with the ability to influence healthcare professionals and executive leaders
- Clinical Sales Acumen - Ability to drive customer engagement, communicate value, and support business growth initiatives
- Executive Presence - Communicates with confidence, professionalism, and credibility across all stakeholder levels
- Business Acumen - Understands how to drive clinical value to support the Quad Aim of healthcare decision making - Clinical, Operational, Financial and Experience
- Adaptability - Thrives in fast-paced, evolving startup environments with shifting priorities
- Relationship Building - Establishes trust quickly across clinical, operational, and executive stakeholders
- Resilience - Maintains professionalism and persistence in challenging or evolving customer environments
- Technical Aptitude - Learns and communicates healthcare technology solutions effectively
- Competitive Drive - Motivated by driving growth, clinical adoption, utilization, and customer success metrics and outcomes across an assigned portfolio of healthcare accounts
- Change Management - Supports hospitals through workflow changes, adoption barriers, and implementation challenges
- Territory Ownership - Takes accountability for territory success, customer relationships, and growth opportunities
- Flexibility - Demonstrates willingness to travel extensively and support customer needs as business demands evolve
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