Clinical Specialist
On-site · Detroit, Michigan, United States or Toledo, Ohio, United States
Job Summary
Provide expert clinical and technical guidance to physicians and staff during electrophysiology procedures and clinic visits involving vMap®. Educate, train, and support healthcare professionals on the safe and effective use of vMap®, including during initial onboarding and subsequent procedures. Assist in onboarding new customer sites through introductory meetings, workflow development, training, and support during initial use. Collaborate with clinical and sales teams to manage case schedules and coordinate support. Contribute to research initiatives and provide structured feedback for product improvements. Build strong relationships with physicians, lab staff, and hospital administrators; identify clinical opportunities and relay insights to support growth. Travel (auto and air) to meet with current and prospective customers to discuss, demonstrate, and support clinical adoption. Network with hospital and clinic personnel to expand contacts and identify key decision-makers. Manage vMap system updates and maintenance at assigned sites, including software upgrades and inventory support; complete documentation and case reports accurately.
Required Qualifications
- Bachelor’s degree or equivalent professional experience
- Strong technical aptitude with the ability to understand and communicate complex medical device information
- Ability and willingness to travel extensively (more than 50%), including overnight travel
- Excellent verbal and written communication skills
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