Clinical Specialist Crisis Services
On-siteDetroit, Michigan, United States
Job Summary
Conduct electronic case reviews, authorize treatment plans, and perform comprehensive behavioral health assessments for individuals in acute mental health crises. Monitor provider treatment plans, engage clients in identifying short-term and long-term goals, and advocate for treatment needs within the integrated care case management program. Perform triage services, respond to urgent matters, and communicate with medical and behavioral providers regarding clinical and psychosocial needs. Manage client care through the MHWIN system, enter data into electronic databases, and complete documentation including progress notes within a 24-hour timeframe. Work a flexible schedule in the DWIHN Crisis Care Center, which operates 24/7, while participating in multidisciplinary meetings and case consultations.
Required Qualifications
- A Master's Degree in Social Work, Psychology, Counseling, Nursing (a Bachelor's Degree will be accepted), the Human Services, the Social Services, or a related field
- Three (3) years of professional clinical experience in a behavioral healthcare or a community mental health setting
- A Valid State of Michigan clinical licensure: RN, LMSW, LMHC, LPC, LLP or PhD
- A valid State of Michigan Driver's License with a safe and acceptable driving record
- Candidates must be able to work a flexible schedule
- Proof of being fully vaccinated for COVID-19
Desired Qualifications
- Knowledge of DWIHN policies, procedures and operations
- Knowledge of the DWIHN provider network
- Knowledge of medical and behavioral health practices and terminology
- Knowledge of MDHHS policies, rules, regulations and procedures
- Knowledge of Crisis Service Operations
- Knowledge of Customer Service practices and principles
- Knowledge of the DSM-IV Statistical Manual
- Knowledge of and ability to use screening and assessment tools for behavioral health services
- Knowledge of and ability to use treatment planning, case management and continuing care for behavioral health services
- Knowledge of documents / regulations that govern the provision of mental health services, e.g., Medicaid Manual Mental Health and Substance Abuse Chapter III, State Plan for Medicaid, Michigan Department of Health and Human Services Quality Plan, BBA requirements and the Mental Health Code
- Knowledge of the practices and principles of psychological, emotional, and sociological assessment and diagnosis
- Knowledge of diagnostics, psychopharmacology, and supportive treatment approaches as applied to a severely mentally ill (SMI) adult population
- Knowledge of the identification and treatment of co-occurring mental health and substance use disorders
- Knowledge of Pre-Admission Review (PAR) Screening
- Computer skills
- Time management skills
- Organizational skills
- Critical thinking skills
- Decision Making skills
- Customer Service skills
- Listening skills
- Relationship building skills
- Teamwork skills
- Training skills
- Ability to communicate orally
- Ability to communicate in writing
- Ability to work effectively with others
- Ability to work with an ethnically, linguistically, culturally, economically, and socially diverse population
- Judgement/Reasoning ability
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