Clinical Secretary - OR-Same Day Program

Respond to patient calls, greet arrivals, and process requests for appointments, prescriptions, and forms. Review daily schedules for accuracy, manage worklists, and reschedule patients to ensure full booking. Complete authorizations and pre-certifications for external procedures, monitor referral queues, and track their status. Monitor incoming faxes, system messages, and provider schedules to address follow-up needs and no-shows. Act as a liaison between physicians and specialists, support staff with patient communication, and report concerns to management. Deliver mail and perform other duties as assigned.