Clinical Scheduler
On-siteOmaha, Nebraska, United States
EXPIREDOmaha, Nebraska, United StatesOn-siteFull TimeHigh School Or Equivalent
Full TimeHigh School Or Equivalent
Job Summary
Answer inbound and outbound calls to schedule appointments, triage patient symptoms, and route cases to providers based on physician-specific criteria. Complete patient registration in Allscripts and distribute messages to appropriate clinic staff. Apply knowledge of medical insurance and maintain professional communication skills while working independently in a high-volume healthcare setting. Requires one year of scheduling and EHR experience.
Required Qualifications
- School diploma or GED equivalent
- Minimum of one (1) year of experience with medical scheduling
- Minimum of one (1) year of experience with electronic health records
- Experience with Allscripts
- Knowledge of medical insurance and insurance companies
- Skill at communicating in a professional manner, both verbally and in writing
- Skill in using a computer and a variety of software, including Electronic Health Records (EHR) software, Word, Excel, Access, and Outlook
- Skill in attention to detail and accuracy
- Ability to communicate effectively and deliver excellent customer service
- Ability to work independently and in a team environment
- Ability to be patient in tense situations
- Ability to be a good representative of Think
- Must be able to: Stand 10% or longer of a workday
- Walk 5% of a workday
- Sit 85% of a workday
- Requires ability to lift up to 10 pounds occasionally
- Requires employee to: bend, squat, kneel and reach above shoulder level occasionally and twist occasionally
- Requires sensory skills (speech, vision, touch, and hearing) corrected to near normal range
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