Clinical Sales Specialist
On-siteBengaluru, Karnataka, India or Hyderabad, Telangana, India
Job Summary
Provide technical support and expertise to customers and internal teams, ensuring effective use and optimal performance of medical microscopy solutions. Become a subject matter expert on product features, functionalities, and applications, delivering pre-sales and post-sales support including demonstrations, installations, training, and troubleshooting. Collaborate with sales, marketing, and product development teams to gather customer feedback and contribute to product improvement initiatives. Develop and conduct training sessions for customers and internal stakeholders, while creating and maintaining technical documentation and user manuals. Participate in quality assurance activities, testing new products and software updates to ensure they meet performance and reliability standards. Build strong customer relationships by understanding their needs and providing tailored solutions, while staying updated on market trends and competitor products. Assist in regulatory submissions, review customer-facing documents, and contribute to publications such as guidelines, technical bulletins, and articles.
Required Qualifications
- Minimum 10 yrs of experience
- Bachelor's degree in biomedical engineering, medical technology, or a related field
- Expert in surgical procedures
- Operating room equipment setup
- Technical assistance to surgeons
- Strong understanding of medical terminology
- Medical ethics
- Surgical workflows
- Anesthesia
- Common drugs used in operating theaters
- Willingness to travel as needed to customer sites for installations, training, and support
Desired Qualifications
- Previous experience in a similar role within the medical equipment industry
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