Clinical Research Administrative Coordinator
$41,600,000–$47,840,000 year
On-siteDallas, Texas, United States
Job Summary
Coordinate appointment reminders, visitor information, and transportation logistics for study participants using dedicated healthcare portals. Place calls, texts, and emails to reschedule missed or rescheduled visits and maintain visit progress with office staff. Contribute to outreach by answering inbound inquiries, triaging calls, and directing participants to appropriate teams. Review feedback from clinicians and research coordinators to suggest improvements to screening processes and marketing approaches. This in-person role near Dallas, TX, includes an opportunity to transition to remote work after 6-12 weeks.
Required Qualifications
- Bachelor's degree from a 4-year college
- Fluent in English
- Great interpersonal, customer service, and organizational skills
- Must be able to lift 50 lbs
- Must be available for weekend shifts
- Must be able to work in-person at our location near Dallas, TX with the opportunity to transition to remote work after 6-12 weeks
- Must provide documentation verifying their identity and authorization to work in the United States and complete Form I-9 within the required timeframe
- Must participate in E-Verify to confirm employment eligibility
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