Clinical Project Manager - Client Dedicated
Remote
Job Summary
Provide program-level leadership and operational oversight for assigned FSP collaboration activities to ensure contracted deliverables are accomplished. Serve as the primary operational point of contact for the client, coordinating routine project communication, issue escalation, resolution tracking, and follow-up on agreed actions. Coordinate cross-functional activities across internal stakeholders, FSP team members, functional line managers, study teams, and client stakeholders to ensure aligned execution. Support development, maintenance, and implementation of FSP program-specific processes, procedures, trackers, working guidelines, communication pathways, and governance materials. Monitor project-level risks, issues, resource constraints, quality trends, and operational gaps; escalate appropriately and support development of mitigation or corrective action plans. Support financial oversight of assigned FSP project activities, including review of scope assumptions, resource utilization, budget, pass-through expenses, forecasting inputs, and financial risks. Lead, organize, and facilitate internal and client-facing operational meetings, including preparation of agendas and minutes, follow-up of actions, presentation of program updates, and escalation of key decisions or risks. Contribute to onboarding, training, mentoring, and coaching of FSP team members as needed.
Required Qualifications
- Bachelor's degree or equivalent combination of education and experience, preferably in life sciences, healthcare, clinical research, or a related discipline
- Minimum of 3-5 years of clinical research experience, including experience in clinical operations, project/program oversight, FSP delivery, or functional service management
- Minimum of 2 years leading a project
- Experience managing regional trials (moderate complexity) and/or supportive role in managing complex global trails, including within the area of Auto Immune Disease areas
- Strong working knowledge of ICH-GCP, applicable regulatory requirements, clinical trial conduct, and clinical research operational processes
- Experience supporting quality oversight, metrics review, issue escalation, risk management, or inspection/audit readiness activities
- Experience working with clinical trial systems such as EDC, eTMF, CTMS, reporting dashboards, trackers, or other operational management tools
- Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams
- Strong understanding of clinical research operations, FSP delivery models, and client-service expectations within a CRO or sponsor-facing environment
- Excellent communication and interpersonal skill to effectively interface with clients and internal stakeholders
- Strong planning, organizational, and problem-solving skills, with the ability to manage competing priorities and drive follow-up in a fast-paced environment
- Ability to coordinate cross-functional deliverables and promote alignment across teams, functions, countries, and client stakeholders
- Strong quality mindset with the ability to monitor metrics, identify risks or trends, escalate issues appropriately, and support practical mitigation or corrective actions
- Sound financial and commercial awareness, including ability to understand scope, resource assumptions, budget impact, and utilization
- Effective escalation management skills, including judgment to determine when issues require client, internal leadership, Finance, HR, or operational escalation
- Strong written and verbal communication skills in English, including ability to prepare clear program updates, meeting materials, client communications, and action-oriented follow-up
- Elevated level of professionalism, accountability, cultural awareness, attention to detail, and ability to work independently while maintaining strong collaboration with stakeholders
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