Clinical Program Manager, Enhanced Care Management

Oversee charting and documentation standards adhering to ECM contracts with Managed Care Plans. Conduct staff performance reviews and participate in developing strategic initiatives, policies, and priorities for assigned areas. Monitor and evaluate the effectiveness of programmatic service delivery, ensuring contract compliance and coordinating evaluation activities. Manage the ECM Services Unit to provide person-centered care coordination and linkages for high-need clients enrolled in Medi-Cal managed care, minimizing preventable hospital and emergency department admissions. This hybrid role reports to the Community Mental Health Program Director and supports a whole-person approach for children, youth, and families facing complex medical and psychosocial challenges.