Clinical - Practice Assistant (72258) - Poughkeepsie,NY
On-site · Poughkeepsie, New York, United States
Job Summary
Job-specific responsibilities include ensuring customer service and front desk processes for registration, scheduling and payment collection to CareMount Medical’s standards; provide quality customer service to patients and visitors; verify and update patient account information; collaborate with Insurance Verification team to maintain accurate information; follow Cash Security policies; maintain a neat front desk area; understand physicians’ scheduling requirements and preferences; uphold a professional image and environment at the front desk; respond to patient information requests courteously and timely; demonstrate effective communication with patients including those from vulnerable populations; perform related work as required.
Required Qualifications
- High School Graduate
- minimum of two years’ experience in Customer experience, preferably in a medical practice environment.
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