Clinical - Practice Assistant (69966)

Provide quality customer service to patients and visitors courteously and promptly while verifying and updating patient account information according to Front Desk policy. Work with the Insurance Verification team to ensure accuracy of insurance data and follow Cash Security policy and procedures. Maintain the work area and patient waiting room in a neat and orderly manner, uphold a professional image, and respond to information requests in a timely manner. Demonstrate effective communication strategies reflective of the needs of all patients, including those from vulnerable populations. This temporary-to-permanent role supports the Flu Clinic from late September through early December, with a schedule including one day until 7:00 pm and Saturday coverage.