Clinical Operations Specialist
On-siteManila, Metro Manila, Philippines
Manila, Metro Manila, PhilippinesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Coordinate patient care through telephonic medical management by communicating with patients, providers, and plan sponsors to meet health needs via available resources. Execute multi-step processes and decision-making flow charts while multitasking simultaneous talking and typing at 35+ wpm. Maintain dependability and accountability within a team environment, utilizing independent study and on-the-job training to promote quality, cost-effective outcomes. Work on-site at Transparent BPO, Inc in Worthington, OH, with rotating shifts including weekends and night hours.
Required Qualifications
- Excellent telephonic communication skills
- Typing 35+ wpm with minimal mistakes
- Computer savvy
- Ability to multitask simultaneous talking and typing
- Ability to follow multi-step processes and decision-making flow charts
- Dependability, accountability, trustworthiness
- Self-starter, comfortable with independent study and on-the-job training
- Ability to work both independently and within a team
- Must be available to work weekends
- Must be available to work night shifts
- Ability to work in our Worthington, OH call center
- On-site at Transparent BPO, Inc – GH Towers Office
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