Clinical Operations Manager

Lead clinical operations for all Medical Assistants across the organization by providing day-to-day guidance, developing accountability, and coaching employees toward excellence. Establish standardized workflows for rooming, medication administration, and documentation while monitoring quality metrics and implementing corrective action plans for deficiencies. Oversee the Medical Assistant onboarding program, including competency checklists, classroom instruction, and skills validation, alongside mentorship for float staff and succession planning. Partner with Practice Administrators and HR on performance reviews, disciplinary coaching, and hiring recommendations, ensuring compliance with OSHA, HIPAA, and Texas Nursing Practice Act standards. Develop long-term clinical strategies for clinic expansion and staffing models while presenting quality reports to executive leadership.