Clinical Operations Manager (Dermatology)
$156,000,000–$239,200,000 year
On-siteChicago, Illinois, United States
Job Summary
Oversee daily clinical workflows across two Chicago dermatology locations, managing patient scheduling, room turnover, and provider support. Lead end-to-end recruitment for clinical and administrative staff, including sourcing, interviewing, and onboarding. Mentor, train, and coordinate schedules for medical providers, medical assistants, students, and administrative personnel while maintaining consistent standards of care. Ensure full compliance with HIPAA, OSHA, and state/federal regulations, and serve as the primary point of contact for patient feedback. Monitor key performance indicators, manage supply inventory, and implement process improvements to drive revenue growth. Coordinate closely with dermatologists and mid-level providers to ensure resources for high-quality care delivery.
Required Qualifications
- 1+ years of experience in a clinical leadership role
- Strong proficiency in Electronic Health Record (EHR) systems
- Strong proficiency in practice management software
- Strong proficiency in MS Office
- Exceptional communication skills
- Ability to manage conflict
- Strong understanding of clinical billing and insurance authorization processes
- Ability to effectively manage and communicate across multiple sites
Desired Qualifications
- Bachelor's degree in Healthcare Administration, Nursing, or a related field (preferred)
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