Clinical Office Manager - Bilingual (English/Spanish)
$55,000–$55,000 year
On-siteVero Beach, Florida, United States
Job Summary
Oversee clinic performance by monitoring key indicators like HEDIS, admission management, and ER utilization. Manage a team of medical assistants and receptionists, coordinating payroll, PTO, and performance reviews. Communicate with providers to ensure quality care while assisting with scheduling, administrative, and clinical duties for mid-levels and physicians. Lead daily huddles, assign outreach efforts, and ensure accurate information flow for supplies, invoices, and patient records. Ensure compliance with Medicare Advantage, HIPAA, and labor laws, reporting any breaches immediately. Onboard new team members and recommend workflow improvements. Work full-time with a competitive salary of $55,000–$65,000, offering medical, dental, vision, 401k match, and paid time off.
Required Qualifications
- At least 4 - 5 years of Medical Assisting experience
- Minimum of 1 year of leadership experience
- Commitment to patient care and confidentiality
- Strong oral and written communication skills
- Ability to accurately read and write medical terminology
- Knowledge of medical coding
- Knowledge of HIPAA
- Knowledge and understanding of OSHA and Biohazard guidelines
- Basic computer skills, including familiarity with electronic medical records
- Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration
- Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination
- Requires standing, walking, pushing, bending, kneeling, and reaching at arm's length and overhead in a clinic for prolonged periods of time
- Requires ability to sit or stand for prolonged periods of time
- Must be able to lift and move patients and medical equipment as needed
- Requires ability to lift/carry up to 15 lbs
- Requires corrected vision and hearing to normal range
- Ability to sit for extended periods of time
- Ability to operate a motor vehicle and have own means of transportation
- An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
- Is able to work within our Better Health environment by facing tasks and challenges with energy and passion
- Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals
- Demonstrated ability to handle data with confidentiality
- Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision
- Excellent organizational, time-management, and multi-tasking skills with strong attention to detail
- Excellent written and verbal communication skills; must be comfortable communicating with providers, vendors, staff members, and health plans
- Strong interpersonal and presentation skills
- Strong critical thinking and problem-solving skills
- Must be results-oriented with a focus on quality execution and delivery
- Appreciation of cultural diversity and sensitivity toward target patient populations
- Bilingual (English/Spanish)
Desired Qualifications
- CPR Certified preferred
- Bachelor's Degree in healthcare administration or related field preferred
- Medical Assistant Certified, preferred
- Prior medical assisting experience strongly preferred
- Has clinical working knowledge and the ability to perform clinical duties to include the following: take vital signs, review medications, administer injections, dispense medications, irrigate eyes and ears, dress and bandage the wound and incision, draw blood and assist physician with any/all procedures
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