Clinical Office Assistant (Temporary Full Time)
On-siteConcord, California, United States
Concord, California, United StatesOn-siteFull Time
Full Time
Job Summary
Greet visitors, register patients in the electronic system, and verify program eligibility for payment collection. Schedule and confirm appointments, answer telephone inquiries, and resolve patient complaints or escalate them appropriately. Perform general office duties including sorting mail, filing, photocopying, retrieving data into medical records, and operating standard office equipment. Inventory stock, order supplies, and complete required trainings while adhering to ethical and professional standards. Maintain strict confidentiality and demonstrate flexibility for Saturday and evening rotations.
Required Qualifications
- High school diploma/equivalent
- 1-2 years of experience in a clinical or similar professional office setting
- Meet all health clearances required for healthcare settings
- Clear and effective written and verbal communication skills in English
- Ability to follow oral and written instructions
- Ability to perform arithmetic calculations
- Minimum typing speed of 25-30 wpm
- Self-motivated and able to work independently as well as collectively to complete daily tasks
- Ability to perform detailed administrative work methodically with speed and accuracy
- Demonstrate flexibility and ability to accept changes gracefully
- Ability to work professionally and collaboratively in team environment
- Ability to work across cultures and demonstrate support of diversity, equity and inclusion
- Ability to participate with other staff in Saturday and evening rotation
Desired Qualifications
- Knowledge of Electronic Health Records and Electronic Practice Management systems preferred
- Medical Office Assistant Certification preferred
- Bilingual in English and Spanish preferred (or Specify Language)
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