Clinical Navigator - Cincinnati Region | Dayton Specialty

Cultivate referral relationships, manage assigned territory, and complete patient assessments while making sales contacts and analyzing referral and admission data. Collaborate with business development team members, admissions staff, nursing, and internal and external staff to facilitate referral conversion. Provide feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process, and patient and referral source satisfaction. Develop and maintain excellent relationships with all stakeholders including prospective patients, family members, physicians, ICU and floor nurses, discharge planners, case managers, and payer representatives.