Clinical Manager
$72,800–$83,200 year
On-siteYakima, Washington, United States
Job Summary
Manage clinical operations across all office locations by interviewing and hiring staff, assigning duties, and conducting annual reviews. Develop training programs using the Married State Model, oversee X-ray compliance and MIPS workflows, and create EMR templates to ensure documentation efficiency. Evaluate and update clinic protocols, attend podiatry conferences, and develop patient education resources. Handle PRP procedures, lead staff meetings, and resolve patient service recovery issues while working in clinics as needed. Maintain HIPAA compliance and adapt to special projects as assigned.
Required Qualifications
- Four-year degree in an applicable field or equivalent combination of education and experience
- Minimum 4 years of experience as a medical office manager
- Minimum 4 years of managing a team of 15-20+ personnel
- Strong working knowledge of medical insurance and billing
- Excellent written and verbal communication skills
- Must have excellent customer service skills
- Ability to establish and maintain effective working relationships with patients, employees, and the public
- Medical Practice experience
- EHR/EMR Experience
- Strong customer service orientation
- Proficient with Microsoft 365 (Word, Excel, Outlook, Teams)
- Detail-oriented and effective at multitasking
- Organized and able to conduct oneself in accordance with employee manual
- The ability to uphold HIPAA compliance is mandatory
- Must exercise good judgment and discretion
- Ability to write well and communicate with corporate colleagues, providers, and patients as needed
- Must be able to lift up to 50 pounds occasionally
- Must be able to carry objects weighing up to 25 pounds
Desired Qualifications
- Able to work in a fast-paced and demanding work environment
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