Clinical Liaison
On-siteAiken, South Carolina, United States
Job Summary
CV at Home is seeking a Clinical Liaison in Aiken, SC to help launch and grow our private duty home care services. The role combines client assessments, care coordination, community outreach, and business development. The Clinical Liaison serves as the primary representative, meeting with prospective clients and families, conducting assessments, coordinating services, developing referral relationships, and supporting program growth. Responsibilities include in-home consultations and client assessments, onboarding, care plan development, supervisory visits and client reassessments, caregiver observations, tracking referral activity and client conversions, maintaining communication with clients, families, and caregivers, and representing CV at Home at community events and networking opportunities. The position supports census growth and client retention, and requires travel within Aiken and surrounding areas.
Required Qualifications
- Strong interpersonal, customer service, and relationship-building skills.
- Excellent verbal and written communication skills.
- Ability to establish and maintain working relationships with government agencies, community leaders, and the general public.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Ability to function well in a high-paced and at times, stressful environment.
- Proficient with Microsoft Office Suite or related software.
- Associate's degree, Bachelor's degree, or equivalent relevant experience preferred.
- Experience in senior living, healthcare, home care, sales, marketing, customer service, admissions, case management, or business development preferred
- Strong communication and relationship-building skills
- Comfortable meeting with clients and families in their homes
- Ability to work independently and manage multiple priorities
- Strong organizational and follow-up skills
- Experience conducting assessments or consultations preferred
- Valid driver's license and reliable transportation required
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