Clinical Intake Administrative Assistant - Part-time
$42,120–$42,120 year
On-sitePhiladelphia, Pennsylvania, United States
Job Summary
Schedule and reschedule psychiatrist appointments, coordinate consults between providers and treatment teams, and verify insurance for new clients. Assist clients with intake paperwork, disability, FMLA, and Medicaid letters while bridging communication between pharmacies and insurance companies. Submit prior-authorizations, medication refill requests, and collect/bill for weekly appointments; connect Square payments to the EHR system. Answer intake calls, process service requests, and assist with eligibility determinations. Discharge clients from program enrollment and provide reception backup coverage. Complete required professional training and adhere to CORA policies.
Required Qualifications
- High School diploma/GED
- 3-5 years of office experience
- Fluency in Microsoft Office with strong experience with Excel and Access
- Strong experience with web-based data applications, reporting and data manipulation
- Need experience with EHR system, Square payment platform, and insurance verification portals
- Strong organizational, multitasking and problem-solving skills
- Exceptional attention to detail
- Ability to maintain high confidentiality
- Ability to establish and maintain effective working relationships with colleagues, clients and visitors
- Ability to assist clients or psychiatrists/staff using different forms of communication that include phone, email, and text
- Ability to be resourceful and proactive when issues arise
- Participate in a minimum of 6 hours annually of professional training
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