Clinical Informatics Specialist (Remote)
$24,960–$24,960 year
Remote
Job Summary
Facilitate discovery sessions with stakeholders to recommend technology-enabled clinical solutions and analyze current-state workflows across the hospital to identify inefficiencies and design optimized future-state processes. Evaluate and support workflow configurations on major EHR platforms while acting as a liaison between clinical stakeholders, IT engineering, and third-party vendors to ensure alignment on project scope and deliverables. Support client organizations through change management by developing training materials, conducting workflow walkthroughs, and facilitating user adoption of new or optimized systems. Work full-time 40 hours per week with reactive normal business hours from 8:00 AM to 5:00 PM PST Monday through Friday, with proactive schedules finalized after training.
Required Qualifications
- Bachelor's Degree in Health Informatics, Information Systems, or a related field preferred
- 2+ years of experience in healthcare IT, clinical informatics, hospital operations, or a related role
- Demonstrated clinical knowledge sufficient to credibly engage with physicians and clinical leaders in a consultative, non-directive capacity, gained through direct hospital experience, clinical operations roles, or health informatics practice
- Practical experience configuring and optimizing EHR clinical workflows (Epic, Cerner/Oracle Health, or comparable platform)
- Proven track record of working with project stakeholders to solve operational problems
- Strong understanding of hospital operations, including patient flow, order management, clinical workflows, clinical documentation, and care coordination
- Excellent communication, presentation, and facilitation skills with the ability to translate complex clinical concepts for diverse audiences
- Proficiency in Microsoft Office suite of tools and expertise with Excel
- Strong attention to detail and ability to document workflows and requirements clearly
- Ability to work collaboratively in a multidisciplinary healthcare environment
- A home office set up that meets the following: Computer: A working computer with a minimum of 8GB RAM and one of the following: Windows 11 with an Intel i5 or i7 (8th generation or newer), or AMD Ryzen 5 or 7 (2000 series or newer), or macOS 12 or newer
- Internet: Stable internet connection with at least 5 Mbps download and upload speeds
- Audio Equipment: A quality headset with a noise-cancellation feature for meetings
- Mobile Device: A smartphone capable of installing the Microsoft Authenticator app
- Webcam: An HD webcam for video calls
- 2nd Monitor
- UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
- A very strong cultural fit the ITS way (Our core values will be discussed during the interview)
- Excellent command of the English language both spoken and written
- Able to work full time 40 hours a week: Reactive - Normal Business hours from 8:00AM to 5:00PM, Pacific Standard Time (PST) from Monday to Friday
- Proactive - Schedule will be finalized after the training period, with shifts outside the regular business hours
- Able to pass our online behavior and cognitive assessments
- Preferably have at least 2 of the following certifications: CompTIA A+, CompTIA Network+, CompTIA Security+, 3cx Basic Certified Engineer
- Able to provide NBI Clearance (for PH applicants)
Desired Qualifications
- Lab and/or Radiology domain expertise - experience with LIS, RIS, PACS, and the clinical workflows surrounding diagnostic testing and imaging
- Knowledge of healthcare interoperability standards such as HL7, FHIR, DICOM, and IHE profiles
- Familiarity with multiple electronic health records (EHRs) and healthcare data standards
- Experience in an MSP or consulting environment, supporting multiple client engagements simultaneously
- Knowledge of regulatory compliance (HIPAA, Meaningful Use/Promoting Interoperability CMS Conditions of Participation)
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