Clinical Informatics Lead
On-siteMedford, Oregon, United States
Job Summary
Serve as a trusted peer resource for medical providers and clinical staff regarding Epic use, efficiency, and workflow improvement. Provide one-on-one and group coaching to clinicians on Epic tools, documentation workflows, in-basket management, ordering, and scheduling. Identify common provider pain points and recommend practical solutions to improve usability. Assist in development and refinement of Smart Phrases, Smart Sets, templates, and preference lists. Gather end-user feedback to prioritize requests for optimization or system changes. Participate in committees related to EHR governance and workflow design. Monitor trends in support requests to recommend improvements that enhance provider efficiency and team-based care. This 0.2 FTE role bridges clinical practice, operations, IT, and OCHIN/Epic resources to ensure Epic works well for end users.
Required Qualifications
- Active professional licensure in a clinical discipline (MD, DO, NP, PA)
- Minimum 2 years of clinical experience using Epic in a healthcare setting
- Strong working knowledge of ambulatory Epic workflows
- Demonstrated ability to teach peers and explain technical concepts in practical clinical terms
- Excellent interpersonal communication, facilitation, and problem-solving skills
- Ability to work collaboratively across departments and levels of the organization
- Proof of legal right to work in this country
- Criminal history background check and pre-employment drug screen
Desired Qualifications
- Experience as an Epic Super User, trainer, champion, or provider lead
- Epic certification or formal Epic/OCHIN training
- Experience in Federally Qualified Health Center or community health center settings
- Experience supporting change management or workflow redesign initiatives
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