Clinical Coordinator, Transitional Housing
$137,904,000–$141,440,000 year
On-siteNew York City, New York, United States
Job Summary
Supervise a team of Case Managers by providing regular, structured supervision meetings and promoting effective strategies for case management following Housing First, Harm Reduction, and trauma-informed care models. Interview and assess potential clients, develop individual service plans, and ensure documentation of client contact and progress is comprehensive and timely. Provide clinical direction and leadership to the program, troubleshoot challenges around client engagement, and conduct case conferences to evaluate client functioning. Coordinate delivery of care with multiple service providers and outreach teams to ensure individuals succeed in transitional housing and avoid return to homelessness. Support front line staff in managing difficult situations and de-escalating conflict. Works primarily Monday-Friday during business hours with off-hours availability for emergencies.
Required Qualifications
- NYS Licensed Masters Social Worker (LMSW)
- Minimum 3 years of experience with related populations
- previous supervisory and administrative experience
- Thorough clinical understanding of relevant service delivery concepts and structures including Housing First, client centered motivational interviewing, Harm Reduction models, behavioral and medical health systems
- the ability to access and negotiate the full range of services for recipients
- Experience with crisis intervention, including, risk assessments and incident management
- Ability to work successfully with a wide range of internal and external stakeholders
- Demonstrated success in working in a fast-paced environment with multiple priorities
- Ability to delegate and motivate staff to achieve deliverables
- Ability to communicate (verbally and written) with diverse populations and stakeholders
- Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams
- familiarity with Access-based databases
- the ability to learn new programs
Desired Qualifications
- Bilingual
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