Clinical Clerical Secretary

Greet visitors, answer telephones, and direct calls to appropriate staff while ensuring client calls are answered 90% of the time or returned by close of business. Schedule and confirm patient appointments, collect copays, and pre-screen patients to complete intake, insurance, and case history forms. Compile and record medical charts, reports, and correspondence using word processing and spreadsheet software, transmitting records via mail, email, or fax. Maintain medical records, technical libraries, and correspondence files, while managing office inventory, typing, proofreading, and filing. Prepare reports, invoices, financial statements, and letters, assisting with payroll spreadsheets and covering call offs or employee absences. Ensure the waiting room is prepared daily by lighting, unlocking doors, and maintaining cleanliness.