Clinical Case Manager II - ICM
$83,854–$83,854 year
On-siteQueens, New York, United States
Job Summary
Conduct comprehensive intake and needs assessments using evidence-based tools to identify mental health, substance use, housing, and psychosocial needs for a caseload of high-risk youth and adults. Provide trauma-informed, person-centered clinical case management while collaborating with a multidisciplinary team to develop individualized service plans that promote stability, recovery, and court compliance. Support participants in navigating complex systems including behavioral health, housing, and legal services through regular in-person and phone check-ins, monitoring progress, and preparing written progress reports for the court. Maintain accurate documentation in the agency's case management system and coordinate with defense attorneys and community partners to ensure continuity of care. Schedule runs Tuesday-Saturday 9AM to 5PM with occasional weekend and night shifts, requiring travel within the 5 boroughs for client engagement.
Required Qualifications
- MSW or relevant master's degree
- 2 years of related case management experience
- LMSW, LMHC, or LCAT licensure
- Ability to exercise sound and quick judgment
- Excellent communication and writing skills
- Excellent time management skills
- Computer literate with the ability to quickly adapt to changing technology
- Must be willing to work evening and weekend hours, if needed
- Must be willing to work in-person 5 days a week
- Schedule for this role will be: Tuesday-Saturday 9AM to 5PM (Days Off: Sunday & Monday)
- Regularly scheduled workweeks will include weekends and night shifts
- Flex hours will be occasionally required to perform client visits either in their homes, or at community-based locations
- Travel within the 5 boroughs required for client engagement or meetings with community partners, as needed
- Internal applicants must be 1 year in their current roles
- Internal applicants must be currently in good standing (no disciplinary action within the last 90 days)
Desired Qualifications
- Knowledge of NYC Court Operations
- Familiarity with the Alternative to Detention (ATD), Alternative to Incarceration (ATI) or other advocacy program models
- Working knowledge of treatment programs (substance abuse, mental health, etc.) and other support services (GED, job training, YIP, etc.) for referrals
- Bilingual Spanish
- CASAC or CASCT
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