Clinical Care Transition Educator / Registered Nurse - Iowa City
$76,731–$127,899 year
On-siteCedar Rapids, Iowa, United States or Iowa City, Iowa, United States
Job Summary
Evaluate, educate, and train patients, caregivers, and facility staff on Option Care Health services and products to ensure successful transitions to alternative, in-home, or virtual care models. Conduct patient assessments to determine viability for the OCH delivery model and coordinate transitions from hospital to home settings by collaborating with facility staff and internal teams. Partner with the sales team to understand clinical needs and develop strategies aimed at increasing patient transition volume. Provide in-person education, gather pre-admission and insurance information, and facilitate service initiation while maintaining confidentiality and utilizing OCH applications for proper documentation. Requires an active RN license with at least two years of healthcare experience and 100% local travel to care facilities and hospitals.
Required Qualifications
- Active and unrestricted Registered Nurse (RN) license
- Minimum of 2 years of experience in the healthcare industry
- Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors
- Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards)
- Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction
- Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
- Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes
- Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals
- Valid driver's license and proof of insurance (if personal vehicle is used)
- Willingness to obtain nursing licensure in additional states if business need supports and geography aligns with market
- Able to plan, organize and make presentations
- 100% local travel to and from partnerships facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals and provide live education and training support to patient/caregiver and referral sources
Desired Qualifications
- Hands on home or alternate site infusion or discharge planning experience
- Experience growing service provider partnerships
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