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CenterWellPosted 1 month ago

Clinical Care Nurse (RN)

$71,100–$97,800 year

On-sitePort Orange, Florida, United States

Full TimeLicense Or CertificationLargeHEALTHCARE

Job Summary

Analyze clinical data from Athena EMR and DataHub to identify care gaps related to Medicare Advantage Stars and HEDIS measures. Proactively coordinate post-discharge follow-up for inpatient, observation, and emergency department patients to prevent avoidable readmissions. Conduct targeted patient and provider outreach via phone, telehealth, and in-clinic visits to deliver education on chronic disease management and medication reconciliation. Collaborate with interdisciplinary teams to implement evidence-based interventions and optimize workflows for quality improvement projects. Document all outreach efforts and clinical interactions accurately while participating in center huddles and high-risk rounds. Maintain patient confidentiality and support clinic operations through community education initiatives and wellness events.

Required Qualifications

  • Associate's degree in nursing (ADN) -OR- Bachelor's degree in nursing (BSN)
  • Active, unrestricted RN license (state specific as applicable)
  • 3+ years' clinical nursing experience with exposure to transitions of care, quality improvement, managed care, or population health management
  • Proficiency with electronic health records (e.g., Athena EMR), data analytics tools (e.g., DataHub, Compass Rose, SalesForce HealthCloud – per your prior employer's population health tools), and Microsoft Office Suite
  • Willing and able to complete and maintain Basic Life Support training
  • Valid state driver's license
  • Personal vehicle liability insurance in accordance with residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher
  • Must reside in designated market area, in reasonable commutable distance to assigned clinic(s)
  • Monday–Friday, 8:00 AM–5:00 PM; additional time may be required
  • In-center presence, involving daily commute to assigned clinic(s)
  • Occasional (quarterly) travel within the market to alternative clinic(s) for strategic meetings
  • Required to be screened for TB

Desired Qualifications

  • Knowledge of Medicare Advantage Stars, HEDIS, CAHPS, and CMS quality requirements
  • Experience with Transitions of Care, hospital discharge or ER follow up programs
  • Strong clinical judgment, data analysis skills, and ability to apply evidence-based practices
  • Excellent communication and motivational interviewing skills to educate and empower members
  • Commitment to health equity, inclusiveness, and patient-centered care
  • Bilingual in English and Spanish with full professional proficiency (strongly preferred)
  • Basic Life Support trained

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