Clinical Care Coordinator (MA - Oregon)
$45,760–$52,000 year
RemoteOregon, United States or Medford, Oregon, United States
Job Summary
Conduct high-volume patient outreach via phone, text, and digital platforms while documenting interactions in EHRs like EPIC or Cerner. Support LPNs, RNs, and providers with care management activities including intake coordination, appointment scheduling, medication refills, and follow-ups. Assist with patient onboarding and enrollment processes, and deliver training sessions on care protocols and systems to care management teams. Adapt to evolving workflows and program demands, ensuring compliance with federal, state, and company policies. Perform all job functions in a secure environment with reliable internet access.
Required Qualifications
- Certified Medical Assistant
- Working PST Time Zone
- Minimum of 3 years-experience in care management at a primary care setting or similar specialty
- Experience in population health
- Excellent communication and technology skills
- Prior use of electronic health records and other health care information systems
- Significant experience within a primary care setting (chronic care preferred, hospital, medical groups)
- Proven problem-solver, comfortable with high-volume outreach, and ability to multi-task
- Must have access to reliable internet and have a secure/private environment to work
Desired Qualifications
- Experience in population health
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